Water Heater Repair in Jacksonville, FL

Jacksonville – St. Augustine – Ponte Vedra

Losing hot water throws off your entire day.

From your morning shower to doing laundry or bathing the kids, hot water is essential. When your water heater fails, you’re suddenly stuck—and it’s never at a convenient time.

At Turner Plumbing, we repair electric tank-type water heaters and address hot water problems quickly and clearly. Whether your water is lukewarm, your unit is leaking, or it’s completely offline, our licensed plumbers can get your hot water running again—often the same day.

We’ve been helping Jacksonville homeowners restore hot water for over 75 years. If you’re without hot water, we’re ready to help.

When to Call for Water Heater Repair

Not every water heater failure is dramatic. Sometimes it starts with little signs that get worse over time. Give us a call if you’re noticing:

  • No hot water at any tap
    Water is warm, not hot
    Hot water runs out quickly
  • Water smells metallic or looks rusty
  • Tank is making loud popping or banging sounds
  • Water leaking from the base of the tank
  • Pressure relief valve is dripping
  • Unit shuts off unexpectedly or trips breaker
  • Scalding water or inconsistent temperature

Any of these symptoms could point to a failing heating element, thermostat, dip tube, pressure valve, or tank issue. The good news? Many of these are fixable.

What We Repair

Our team handles a wide range of electric water heater issues, including:

  • No hot water or limited hot water
  • Tripped high-limit switches
  • Burned-out heating elements
  • Thermostat malfunctions
  • Sediment buildup in tank
  • Leaking valves or fittings
  • Pressure relief valve discharge
  • Faulty or corroded electrical connections
  • Anode rod inspections
  • Expansion tank issues (where applicable)

We work with all major water heater brands found in Northeast Florida homes, including:

  • Rheem
  • AO Smith
  • Bradford White
  • GE
  • Whirlpool
  • American Water Heaters
  • State
  • Reliance
  • Rudd
  • Navien
  • Rinnai
  • And others

If your water heater is outside your home or in a garage, we also check for exposure-related wear—like rust on electrical housing, insulation loss, or damage from rodents or pests.

When a Replacement Is the Better Choice

We’ll always attempt a repair first. But sometimes, replacement makes more long-term sense. We may recommend installing a new unit if:

  • The tank is leaking from the bottom
  • Rust is visible around seams or fittings
  • The unit is 10+ years old and inefficient
  • Replacement parts are no longer available
  • You’re constantly running out of hot water
  • You’re planning to switch to a different system (tankless, larger capacity, etc.)

Our goal is to give you a reliable hot water solution—not just a short-term fix that fails again in a month.

What Happens After the Repair?

Once your water heater is functioning properly, you’ll enjoy:

  • Reliable hot water for showers, dishes, and laundry
  • Steady temperature without fluctuations
  • A quiet tank that cycles normally
  • Confidence that your system is safe and up to code
  • Peace of mind knowing you’re not facing an unexpected cold shower

We don’t leave until everything is tested, explained, and confirmed.

Safety Note: Leaking Water Heater?

If your water heater is leaking from the tank itself (not just a valve or pipe), turn off the power to the unit immediately. If you’re unsure how, call us—we’ll walk you through shutting it down until a plumber can arrive.

Get Hot Water Back Without the Wait

When your water heater stops working, life at home slows down fast. At Turner Plumbing, we know how important it is to restore comfort, cleanliness, and normalcy without unnecessary delays.

Our licensed plumbers will assess your water heater, explain the issue clearly, and make the right repair—or replacement—based on your actual needs, not a one-size-fits-all script. And if it’s fixable the same day, we’ll handle it on the spot.

Our Approach to Water Heater Repair

Step 1: Diagnosis

Our technician will inspect your water heater, test power supply and thermostat settings, and determine the source of the problem. We’ll also check for any safety concerns and verify that your unit is operating within proper temperature and pressure limits.

Step 2: Repair or Replace

If the issue is repairable, we’ll fix it using parts stocked on our service vans—heating elements, thermostats, pressure relief valves, fittings, and more. If the tank is rusted out, leaking, or at the end of its lifespan, we’ll explain your replacement options.

We’ll never pressure you toward replacement unless it truly makes more sense for your home and budget.

Step 3: Testing and Cleanup

After repairs, we’ll restore power, test the unit through a full heat cycle, and check all connections and safety valves. We’ll clean up after ourselves and provide a brief walkthrough of what was done and what to monitor.

Why Jacksonville Homeowners Call Turner for Water Heater Repairs

We Use Quality Parts That Meet U.S. Standards

Your water heater operates under pressure, temperature, and electrical load. That’s why we use components that are rated for American plumbing systems. Whether it’s a thermostat or heating element, we choose parts built to last and perform.

We Charge for the Work Actually Done—No Flat-Rate Padding

Flat-rate pricing often hides worst-case-scenario costs in a “convenient” single number. Our time-and-materials billing means you pay for what’s needed—and nothing more. If your repair is simple, your invoice reflects that.

We Know Jacksonville Homes and Heaters

From beachside garages to historic attics and new builds, we’ve worked in nearly every type of home in Northeast Florida. We understand how water quality, usage, and environment affect local water heaters—and how to make repairs that last in real conditions.

Our Technicians Aren’t on Commission

Our plumbers are paid to solve your hot water problem—not to sell you a replacement system you don’t need. If your unit is fixable, that’s what we’ll do. If not, we’ll explain clearly why and help you choose the right replacement for your needs.

Call Turner Plumbing today to schedule a water heater repair in Jacksonville or surrounding areas.
We’ve been helping homeowners get back their hot water—and peace of mind—for over 80 years.

Frequently Asked Questions

How long do electric water heaters last?

Typically 8–12 years, depending on water quality, usage, and maintenance. If yours is near or beyond that range, it’s worth having it inspected.

Can I flush my own water heater?

Yes, if you’re comfortable and it’s safe to do so. However, flushing an older unit with built-up sediment can sometimes cause leaks. We can walk you through safe steps or handle it during a service visit.

Do you install tankless systems if I decide to upgrade?

Yes. While this page focuses on repairs, we also install electric tankless systems and can help you decide if an upgrade makes sense based on your usage and layout.

What if I hear loud popping or banging from the tank?

That’s often due to sediment buildup around the heating elements. It reduces efficiency and can cause long-term damage. Give us a call to inspect and flush the tank if needed.

Service Areas We Cover

  • San Marco
  • Riverside & Avondale
  • Arlington
  • Southside
  • Mandarin
  • Jacksonville Beaches
  • St. Augustine
  • Nocatee
  • Julington Creek
  • And nearby residential areas