From your morning shower to doing laundry or bathing the kids, hot water is essential. When your water heater fails, you’re suddenly stuck—and it’s never at a convenient time.
At Turner Plumbing, we repair electric tank-type water heaters and address hot water problems quickly and clearly. Whether your water is lukewarm, your unit is leaking, or it’s completely offline, our licensed plumbers can get your hot water running again—often the same day.
We’ve been helping Jacksonville homeowners restore hot water for over 75 years. If you’re without hot water, we’re ready to help.
Not every water heater failure is dramatic. Sometimes it starts with little signs that get worse over time. Give us a call if you’re noticing:
Any of these symptoms could point to a failing heating element, thermostat, dip tube, pressure valve, or tank issue. The good news? Many of these are fixable.
Our team handles a wide range of electric water heater issues, including:
We work with all major water heater brands found in Northeast Florida homes, including:
If your water heater is outside your home or in a garage, we also check for exposure-related wear—like rust on electrical housing, insulation loss, or damage from rodents or pests.
We’ll always attempt a repair first. But sometimes, replacement makes more long-term sense. We may recommend installing a new unit if:
Our goal is to give you a reliable hot water solution—not just a short-term fix that fails again in a month.
Once your water heater is functioning properly, you’ll enjoy:
We don’t leave until everything is tested, explained, and confirmed.
If your water heater is leaking from the tank itself (not just a valve or pipe), turn off the power to the unit immediately. If you’re unsure how, call us—we’ll walk you through shutting it down until a plumber can arrive.
When your water heater stops working, life at home slows down fast. At Turner Plumbing, we know how important it is to restore comfort, cleanliness, and normalcy without unnecessary delays.
Our licensed plumbers will assess your water heater, explain the issue clearly, and make the right repair—or replacement—based on your actual needs, not a one-size-fits-all script. And if it’s fixable the same day, we’ll handle it on the spot.
Our technician will inspect your water heater, test power supply and thermostat settings, and determine the source of the problem. We’ll also check for any safety concerns and verify that your unit is operating within proper temperature and pressure limits.
If the issue is repairable, we’ll fix it using parts stocked on our service vans—heating elements, thermostats, pressure relief valves, fittings, and more. If the tank is rusted out, leaking, or at the end of its lifespan, we’ll explain your replacement options.
We’ll never pressure you toward replacement unless it truly makes more sense for your home and budget.
After repairs, we’ll restore power, test the unit through a full heat cycle, and check all connections and safety valves. We’ll clean up after ourselves and provide a brief walkthrough of what was done and what to monitor.
Your water heater operates under pressure, temperature, and electrical load. That’s why we use components that are rated for American plumbing systems. Whether it’s a thermostat or heating element, we choose parts built to last and perform.
Flat-rate pricing often hides worst-case-scenario costs in a “convenient” single number. Our time-and-materials billing means you pay for what’s needed—and nothing more. If your repair is simple, your invoice reflects that.
From beachside garages to historic attics and new builds, we’ve worked in nearly every type of home in Northeast Florida. We understand how water quality, usage, and environment affect local water heaters—and how to make repairs that last in real conditions.
Our plumbers are paid to solve your hot water problem—not to sell you a replacement system you don’t need. If your unit is fixable, that’s what we’ll do. If not, we’ll explain clearly why and help you choose the right replacement for your needs.
Call Turner Plumbing today to schedule a water heater repair in Jacksonville or surrounding areas.
We’ve been helping homeowners get back their hot water—and peace of mind—for over 80 years.
Typically 8–12 years, depending on water quality, usage, and maintenance. If yours is near or beyond that range, it’s worth having it inspected.
Yes, if you’re comfortable and it’s safe to do so. However, flushing an older unit with built-up sediment can sometimes cause leaks. We can walk you through safe steps or handle it during a service visit.
Yes. While this page focuses on repairs, we also install electric tankless systems and can help you decide if an upgrade makes sense based on your usage and layout.
That’s often due to sediment buildup around the heating elements. It reduces efficiency and can cause long-term damage. Give us a call to inspect and flush the tank if needed.